HOW DO I UPDATE MY LOGIN DETAILS FOR PC MATIC?

Updated September 04, 2025 • Covers email updates, password resets, 2FA changes, and account security tips

Summary: Updating your PC Matic login details is important for security and account access. This guide explains how to change your password, update your email address, review security settings, and troubleshoot issues when updating login information.

WHY UPDATING LOGIN DETAILS MATTERS

Keeping your PC Matic login information up to date ensures you always have access to your account and that it remains protected. Over time, you may change your primary email address, want to strengthen your password, or enable additional security features. By updating your details, you prevent unauthorized access and reduce the risk of account compromise.

HOW TO CHANGE YOUR PASSWORD

  1. Go to the PC Matic login page and sign in with your current credentials.
  2. Navigate to the Account Settings or Security section.
  3. Select Change Password.
  4. Enter your current password for verification.
  5. Type your new password twice to confirm.
  6. Save your changes and sign in again with the updated password.

Tip: Use at least 12 characters with a mix of letters, numbers, and symbols for maximum security.

HOW TO UPDATE YOUR EMAIL ADDRESS

  1. Sign in to your PC Matic account using your existing email and password.
  2. Go to the Profile or Account Information page.
  3. Locate the Email Address field and click Edit.
  4. Enter your new email address and save your changes.
  5. Check your new email inbox for a verification link and confirm the change.
  6. Once confirmed, use your updated email address to log in going forward.

If you no longer have access to your old email, you may need to contact PC Matic support for assistance with verification.

ADDING OR UPDATING TWO FACTOR AUTHENTICATION (2FA)

Two Factor Authentication adds an extra layer of protection. If you want to change the device or app that generates your 2FA codes, follow these steps:

  1. Log in to your PC Matic account.
  2. Open the Security Settings section.
  3. Disable the current 2FA setup if you want to replace it.
  4. Enable 2FA again and scan the new QR code using your authenticator app.
  5. Save your backup codes in a secure location.

Reminder: Only trust devices you own and never share your 2FA codes with others.

TROUBLESHOOTING ISSUES WHEN UPDATING LOGIN DETAILS

Problem Cause Solution
Cannot change email Old email not verified or blocked by spam filters Verify your old email first or contact support
Password change not accepted New password too short or missing requirements Create a stronger password with mixed characters
2FA code not working after update Authenticator not synced with correct time Set your phone to automatic date and time
Locked out after changes Multiple failed login attempts Wait before retrying or reset password via recovery link

SECURITY BEST PRACTICES WHEN UPDATING LOGIN DETAILS

RECAP

Updating your PC Matic login details helps keep your account secure and accessible. Whether you are changing your password, updating your email address, or modifying your two factor authentication settings, the process is straightforward. Always confirm changes via email, use strong passwords, and review your account security regularly. By staying proactive, you can prevent unauthorized access and ensure smooth access to your PC Matic account across devices.