At PC Matic, we stand behind our products and want you to be fully satisfied with your purchase. If for any reason you are not satisfied, please review our return and refund policy below.
30-Day Money Back Guarantee
All new PC Matic purchases are backed by a 30-day money-back guarantee. If you are not satisfied within the first 30 days of your subscription, you may request a full refund of your purchase price.
Refund Eligibility
- Refunds apply only to purchases made directly from the official PC Matic website.
- Requests must be made within 30 days of the original purchase date.
- Subscriptions purchased through third-party vendors (e.g., Amazon, app stores, resellers) must follow their refund policies.
- Renewals beyond the first 30 days are non-refundable.
How to Request a Refund
To initiate a return or refund request:
- Log in to your PC Matic account.
- Navigate to Billing & Subscriptions.
- Click Request Refund and provide your order details.
- Refunds are typically processed within 5–7 business days.
Automatic Renewals
All PC Matic subscriptions renew automatically at the end of the billing cycle. To avoid being charged for the next cycle:
- Turn off auto-renewal from your account dashboard before the renewal date.
- Cancellations after renewal will not be refunded but will remain active until the end of the billing term.
Contact Us
If you have any questions about this return policy, please contact PC Matic Support:
Email: support@pcmatic.com