Summary: If you purchased a new computer, laptop, or mobile device, you may need to sign in to your PC Matic account again. This guide explains how to download, install, and log in to PC Matic on a new device, along with troubleshooting tips if you encounter issues.
BEFORE YOU BEGIN
- Make sure your PC Matic subscription is active.
- Have your account login details (email and password) ready.
- Ensure your new device has internet access to download the installer.
STEP 1: DOWNLOAD PC MATIC
- Open a browser on your new device.
- Go to the official PC Matic website.
- Click on the Download option for your operating system (Windows, Mac, or Android).
- Save the installer file to your device.
STEP 2: INSTALL PC MATIC
- Locate the installer file in your downloads folder.
- Double-click to begin installation.
- Follow the on-screen instructions to complete setup.
STEP 3: SIGN IN TO YOUR ACCOUNT
- Once installed, open the PC Matic application.
- Click on the Login option.
- Enter your registered email address and password.
- If prompted, enter your two-factor authentication code.
- Click Sign In to access your account.
Tip: If you forgot your password, use the Forgot Password option on the login screen to reset it.
TROUBLESHOOTING COMMON ISSUES
- Incorrect password: Reset your password from the login page.
- Account not recognized: Ensure you are using the same email tied to your subscription.
- Installation blocked: Temporarily disable conflicting antivirus software before installing.
- 2FA code not working: Sync your authenticator app’s time settings.
SECURING YOUR NEW DEVICE
After signing in, ensure your device is secure:
- Run an initial PC Matic scan to check for threats.
- Keep your software updated to the latest version.
- Enable two-factor authentication if you have not already done so.
RECAP
To sign in to PC Matic on a new device, simply download and install the program, then log in using your account credentials. Always keep your subscription active, your details updated, and your security settings enabled to protect your new device. With these steps, you’ll be able to smoothly transfer your PC Matic protection across devices without interruption.