Summary: If you forgot your PC Matic VPN password or want to change it for security reasons, you can reset it easily through the official portal. This guide explains the process on desktop and mobile, shares password best practices, and offers troubleshooting tips.
When should you reset your password?
- You forgot your PC Matic VPN password and cannot log in.
- You received a security alert about unusual login activity.
- You are rotating your passwords as part of good security hygiene.
- You shared your device and want to secure your account again.
How to reset PC Matic VPN password (desktop)
- Open your web browser and go to the official PC Matic login page.
- Click on Forgot Password.
- Enter your registered PC Matic account email.
- Check your email inbox for the password reset link.
- Click the link and enter a new password that is at least 12 characters long with a mix of letters, numbers, and symbols.
- Return to the VPN login page and sign in with your new password.
How to reset PC Matic VPN password (mobile)
- Open the PC Matic VPN app on your Android or iOS device.
- Tap on Forgot Password on the sign-in screen.
- Enter your account email and submit the request.
- Follow the reset instructions sent to your email.
- Create a new secure password and log back into the app.
Tip: Use a password manager to generate and store complex passwords safely.
Best practices for your new password
- Use at least 12 characters with a mix of uppercase, lowercase, numbers, and symbols.
- Avoid using the same password from other accounts.
- Do not use personal information like your name or birthdate.
- Store backup recovery codes in a safe offline location if using 2FA.
Troubleshooting password reset issues
- No reset email received: Check spam/junk folders or ensure you entered the correct registered email.
- Reset link expired: Request a new password reset link and use it immediately.
- Cannot log in after reset: Double-check your new password and confirm Caps Lock is not on.
- Account locked: Wait a few minutes and try again, as too many failed attempts may temporarily block access.
Recap
Resetting your PC Matic VPN password is quick and secure. Use the "Forgot Password" option on the login screen, follow the reset link in your email, and create a new strong password. If you run into issues, check your spam folder, request a new link, or confirm your account email. Once reset, log back in to restore your VPN protection.