Summary: If you signed up for a PC Matic free trial but do not wish to continue with a paid subscription, you must cancel before the trial ends. This guide explains how to cancel your free trial step by step, avoid automatic charges, and confirm your cancellation.
WHY YOU MAY WANT TO CANCEL YOUR FREE TRIAL
- You are not satisfied with the software or features.
- You only wanted to test PC Matic temporarily.
- You prefer another antivirus or security solution.
- You want to avoid charges after the free trial ends.
STEP-BY-STEP GUIDE TO CANCEL YOUR FREE TRIAL
- Go to the official PC Matic website.
- Click Login and sign in with your trial account email and password.
- Navigate to the Account or Billing section.
- Locate your active trial subscription.
- Click Cancel Trial or Cancel Subscription.
- Confirm cancellation when prompted.
Important: Cancel your trial before the billing date to avoid charges. Once the trial converts into a paid plan, refunds may not be available.
HOW TO CONFIRM CANCELLATION
- After cancellation, you should receive a confirmation email.
- Check your Billing section to ensure the trial is no longer active.
- If you do not see confirmation, contact PC Matic support for verification.
TROUBLESHOOTING COMMON ISSUES
- Did not see the cancel option: Refresh your account or check under Subscription Settings.
- No confirmation email: Check your spam or junk folder.
- Charged after trial: Contact PC Matic support to request assistance.
ALTERNATIVES TO CANCELLING
If you are unsure about cancelling, you can:
- Switch to a monthly plan instead of an annual one.
- Reach out to PC Matic support for troubleshooting or discounts.
- Pause auto-renewal while keeping your account details saved.
RECAP
Cancelling your PC Matic free trial is simple if done on time. Log in to your account, go to billing, select cancel, and confirm. Always double-check for a confirmation email to ensure your trial has ended successfully. By doing so, you can avoid unwanted charges and keep full control of your subscription choices.